Privacy Policy

Privacy Policy

Last Updated: April 2020

Studio Bravo Pty Ltd trading as Tikstream (“we/us”) operates (the "site"). Tikstream is a premium digital streaming service that you can access by purchasing tickets to live or pre-recorded events hosted by various third-party organisations. This policy outlines the data and information we collect and how we use it, as well as how you can access your own personal information.

We use your personal information only for providing and improving your site experience and managing your transactions on the site. By using the site, you agree to the collection and use of information in accordance with this policy.

Information collection and use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name and email address. 

Payment data

We do not collect or store your credit card data. Payments are managed by the third party payment gateways that the website uses. These payment gateways are trusted and secure solutions that offer their own privacy policy and terms and conditions for use. You should review the privacy policies and terms on these sites, such as

Disclosure of your data

When you make a transaction using Tikstream, your personal information may be recorded and stored by us and also provided securely to the third party organisation hosting the event that you have bought a ticket to. Tikstream may pass your name, email address and transaction value to the third party. This third party will not contact you with marketing communication without your consent.

Your personal information will not be disclosed to any other third party organisation without your prior consent.

Log data

Like many site operators, we collect information that your browser sends whenever you visit our site ("log data”).

This log data may include information such as your computer's Internet Protocol ("IP") address, device type, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data to understand user behaviour on the site and how the experience could be improved. This log data is not personally identifiable.


We may use your personal information to contact you with details of your ticket purchase and access codes, newsletters, marketing or promotional materials and other information that supports your experience with Tikstream. At any time you may choose to opt out of marketing communications, however your access to the site events will not be possible without receiving an email confirmation from Tikstream when you make a purchase.


Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use cookies to collect information and improve your site experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site or your experience may not be as easy to use as it could be.


The security of your personal information is important to us. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercial best-practice security measures to protect your personal information, we cannot guarantee its absolute security.

Changes to this privacy policy

This Privacy Policy is effective as of April 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy policy at any time and you should check this privacy policy periodically when using the site. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

If we make any major changes to this privacy policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Accessing your personal information

At any time you can reasonably request to access your personal information that we have stored. You may request to be removed from our database. 

If you have any questions about this privacy policy or wish to access your personal information, please contact us.