Last Updated: April 2020
Studio Bravo Pty Ltd trading as Tikstream (“we/us”) operates http://www.tikstream.com (the "site"). Tikstream is a premium digital streaming service that you can access by purchasing tickets to live or pre-recorded events hosted by various third-party organisations. This policy outlines the data and information we collect and how we use it, as well as how you can access your own personal information.
We use your personal information only for providing and improving your site experience and managing your transactions on the site. By using the site, you agree to the collection and use of information in accordance with this policy.Information collection and use
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name and email address.Payment data
When you make a transaction using Tikstream, your personal information may be recorded and stored by us and also provided securely to the third party organisation hosting the event that you have bought a ticket to. Tikstream may pass your name, email address and transaction value to the third party. This third party will not contact you with marketing communication without your consent.
Your personal information will not be disclosed to any other third party organisation without your prior consent.Log data
Like many site operators, we collect information that your browser sends whenever you visit our site ("log data”).
This log data may include information such as your computer's Internet Protocol ("IP") address, device type, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data to understand user behaviour on the site and how the experience could be improved. This log data is not personally identifiable.Communications
We may use your personal information to contact you with details of your ticket purchase and access codes, newsletters, marketing or promotional materials and other information that supports your experience with Tikstream. At any time you may choose to opt out of marketing communications, however your access to the site events will not be possible without receiving an email confirmation from Tikstream when you make a purchase.Cookies
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
At any time you can reasonably request to access your personal information that we have stored. You may request to be removed from our database.